Quality Question Bank
for Exam preparation

Q2. Which of the following is the key benefit of multi-vari charting?

1. It keeps track of the time when measurements were made
2. It graphically displays the variation in a process
3. It assists in the breakdown of components of variation
4. It is much easier to plot than most control charts

Q3. The 14-step process to quality improvement is a progressive to total involvement of everyone in a company toward the production of quality products and services. The 14-steps do not include ______________.

1. management commitment
2. quality improvement team
3. quality measurement
4. goal achievement measures
5. supervisor training

Q4. "Poka-yoke" is the Japanese term for ______________

1. Card
2. Mistake proof
3. Continuous improvement
4. Fishbone diagram

Q5. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

1. early detection
2. early correction
3. late detection
4. late correction
5. prevention

Q6. The same quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

1. Increase
2. Decrease
3. Remain unchanged
4. Not determinable from given data
5. None of the above

Q7. Which of the following is not a target of Total Quality Management:

1. Customer Satisfaction
2. Reducing manpower
3. Continuous Cost Reduction
4. Continuous Operational Improvement

Q8. During experimental design, a variable is defined as:

1. Treatment
2. Factor
3. Variance
4. None of these

Q9. Total quality costs include:

1. Prevention costs
2. Appraisal costs
3. Failure costs
4. All of the given options

Q10. The primary responsibility for establishing design and test specifications should rest with

1. manufacturing
2. senior management
3. procurement or purchasing
4. engineering
5. quality control